PRIVACY POLICY

Dernière mise à jour : 8 juillet 2025

This privacy policy is intended to inform users of the website terradistillerie.com about how their personal data is collected, processed, and protected in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Informatique et Libertés”).

1. Data Controller

The data controller is:

Terradistillerie
Simplified joint-stock company (SAS)
SIREN: 913 445 037
Email address: admin@terradistillerie.fr

2. Personal Data Collected

We collect personal data in the following cases:

  • Contact form: first name, last name, email address, phone number, message.
  • Online orders / e-commerce: postal address, email address, phone number, payment information (processed securely through our service providers).
  • Website browsing: IP address, browser type, pages visited, session duration (via cookies – see our cookie policy).

3. Purposes of Data Processing

The data collected is used to:

  • Respond to your inquiries via contact forms;
  • Process and manage your orders;
  • Send you communications about our products or services (with your prior consent);
  • Analyze website traffic (anonymous statistics);
  • Ensure the security of the website.

4. Legal Basis for Processing

Data processing is based on:

  • Your consent (forms, newsletter, cookies);
  • The performance of a contract (orders, deliveries, payments);
  • Our legitimate interest (statistical analysis, fraud prevention);
  • Legal obligations (invoice retention, accounting).

5. Data Recipients

Your data is only accessible to:

  • Authorized members of Terradistillerie;
  • Our trusted subcontractors (hosting providers, payment processors, delivery services, marketing or newsletter providers);
  • Public authorities, in compliance with legal obligations (e.g. court orders).

No personal data is transferred or sold to unauthorized third parties.

6. Data Retention Period

TYPE OF DATARETENTION PERIOD
Contact data (form)3 years from last contact
Order / billing data10 years (legal obligation)
Marketing data (newsletter)Until consent is withdrawn
CookiesSee cookie policy

7. Data Security

We implement appropriate technical and organizational measures (SSL encryption, secure access, audits, backups) to ensure the confidentiality, integrity, and availability of your data.

Our service providers are selected based on strict GDPR compliance criteria (data processing agreements, EU hosting, or standard contractual clauses for transfers outside the EU).

8. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: to know what data we hold about you;
  • Right to rectification: to correct inaccurate data;
  • Right to erasure (“right to be forgotten”);
  • Right to restriction of processing;
  • Right to object;
  • Right to data portability;
  • Right to withdraw your consent at any time.

You may exercise these rights at any time by contacting us at:
📧 admin@terradistillerie.fr
or by postal mail (address to be completed).

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

9. Third-Party Services and Transfers Outside the EU

We use certain external services (e.g. Google Analytics, Mailchimp, Sogecommerce) that may transfer data outside the European Union. These transfers are governed by standard contractual clauses (SCCs) and additional safeguards.

10. Policy Changes

This policy may be updated at any time based on regulatory changes or updates to our data processing. The date of the last update is shown at the top of this page. In case of major changes, we will notify you via our website or by email.

11. Contact

For any questions regarding your personal data:
📧 admin@terradistillerie.fr